AXA Mansard Insurance has launched a digital motor insurance inspection process aimed at making vehicle inspection faster and more convenient for customers.
The new solution, powered by insurance technology firm Curacel, allows customers to carry out required vehicle inspections by uploading photographs of their vehicles using their smartphones.
It applies to the initiation of comprehensive motor insurance policies, policy renewals, and claims assessment.
The company said the tool is part of its ongoing drive to simplify and personalise insurance services through digitisation.
Images submitted by customers are scanned through an automated review system, which generates inspection reports that are integrated into AXA Mansard’s existing underwriting and claims processes.
Commenting on the launch, Chief Technology Officer, AXA Mansard Insurance, Chizuru Nwankwonta, said the innovation would reduce delays associated with physical inspections.
“At AXA Mansard, we continue to introduce solutions that make insurance processes easier and faster. This digital inspection option reduces the need for physical assessments and gives customers more flexibility in completing key stages of their motor insurance journey,” she said.
The digital inspection system was developed in collaboration with Curacel, whose platform supports image submission, automated screening, and document processing.
AXA Mansard said the partnership reflects its strategy of working with external technology providers to enhance specific operational functions.
The company added that the digital inspection process is now available nationwide and can be accessed through its customer platforms and links provided during motor insurance onboarding.
